Volunteering vacancies
The Watford & Three Rivers Refugee Partnership needs people like YOU! Could you give a few hours a week to make a difference to refugees and people seeking asylum?
Here are our current opportunities to get involved:
part-time Team Administrator (paid)
Overview
We are looking for a part-time Team Administrator to support us with administrative duties to ensure the smooth running of services we provide as well as support with the volunteer recruitment process. This post is funded by the National Lottery grant until February 2027 with possibilities of being extended. This is a part-time post of 18.5 hours a week and is office based in Watford.
We are looking for someone with excellent interpersonal and administrative skills who understands the needs of our clients and partner organisations. In return we can offer you an interesting and rewarding role that enables you to give back to your community. We run a successful drop-in service every Tuesday from 11.30-1.30pm, a Social Hub for clients, as well as a number of ESOL classes. We have a full-time Caseworker and a part-time volunteer co-ordinator as well as over 60 volunteers.
Salary: £13,668 (£27,336 FTE)
Working hours: 18.5 hours per week, there is some flexibility regarding working days but must be available on a Tuesday.
Duration: This post is funded until Feb 2027 but, with good prospects of extension
Location: WTRRP, St Mary’s Church, Church St, Watford WD18 0EG
Closing date for applications: 17 October 2025
Interview dates: 29th and 30th of October 2025
If you have any queries or would like an informal conversation about this role, please email Tim Whittaker, Chair of WTRRP, on with your phone number and a suitable time for us to call.
We will ask for references from the successful candidate after interview, and also for your DBS if you have one issued in the last two years.
Job description
The purpose of this post is to ensure the smooth running of day-to-day services for our clients.
Key responsibilities will be:
- Assisting the Caseworker, uploading documents to our software system and keeping client information up to date, organising appointments and supporting the Caseworker with administrative tasks.
- Assisting the Volunteer Co-ordinator in processing volunteer applications, including sending off for references and carrying out DBS checks with prospective volunteers. The role will involve being a point of contact for our volunteers; The role will also involve organising volunteer evenings; and working with the Co-ordinator to ensure training needs are met.
- Organising Case Review meetings and co-ordinator meetings and associated paperwork such as minutes.
- Being responsible for the team that welcomes new clients/existing clients to our services at the drop-in, which runs every Tuesday from 11.30-1.30pm. The Triage team will need to record on a system software who has attended and for what purpose. Being the lead for the Triage Team to support, train and work alongside volunteers who register and welcome clients to our drop-in.
- Supporting the different teams with administrative tasks including ESOL, Grants and Fundraising Teams, Social Hub, social media and drop in teams.
- Creating a Volunteers Newsletter twice a year and a more general Newsletter once a year.
- Assisting the Grants Co-ordinator to monitor the impact of the work of the funded projects.
- Overseeing a clients WhatsApp group and update with messages on what services are being offered.
- Responsible for responding to the Charities admin emails appropriately.
- Managing our parking scheme.
The post-holder may also be asked to undertake other relevant tasks.
Person specification
Skills:
- High level of IT skills
- Administrative skills including data management, typing, and telephone
- Good level of English and Maths
- Excellent interpersonal and communication skills
Experience:
- Experience of working in an administrative role (essential)
- Customer or public-facing service experience (essential)
- Experience of working for a small charity (desirable)
- Experience of working with refugees, asylum-seekers and other vulnerable migrants (desirable)
- Experience of using social media (desirable)
Values:
- Knowledge of, and empathy with, the challenges facing refugees, asylum-seekers and other vulnerable migrants
- High regard for equality, diversity and inclusion
- Hardworking and dedicated
- A Team Player
Volunteer Caseworkers
This role is for people who already have some previous experience in people facing roles. We are looking for people who have empathy, are good listeners and are non-judgemental. You will be supporting a small number of people who have more complex needs and require extra support to get through difficult situations. We are looking for people who have two to four hours a week to spare. You will be offered support in this role by the Partnership.
Support clients by:
Providing moral support in meetings and making sure the person understands.
Making phone calls or supporting a people to make calls.
Helping with form filling and letter writing
Working with people on solutions to more complex issues e.g. debt.
Benefits for you:
Support from a Case Worker Co-ordinator
Increasing your knowledge of the asylum process and immigration law
Improving your knowledge of community resources and how to support clients to access them
Establishing relationship with the people we support who appreciate someone walking alongside them
If you are interested in becoming a Caseworker and would like an application form please email Cat at or if you want to have a chat about this roles please let Cat know and someone from the Partnership will contact you. Alternatively, contact us using this form.
Fundraising Volunteers
Watford and Three Rivers Refugee Partnership are looking to recruit volunteers who are able to fundraise creatively in the local community and with businesses to support our charity.
Our aims
We offer practical and emotional support to asylum seekers and refugees in Watford and Three Rivers. Many of the people we help are destitute, homeless and have no access to assistance from the government. Our mission is to provide access to advice and essential services until statutory services are in place.
Our needs
The Refugee Partnership is a volunteer-led organisation with a growing client base. We also continually need funds to support us in providing food vouchers for the people we support as well as assisting clients in their basic living needs and the increasing cost of legal fees.
What we are looking for:
We would like to establish a fundraising group of volunteers who will focus on promoting fundraising opportunities for the WTRRP. It would be helpful but not necessary if you have some of the following skills;
• experience of organising events or an interest in doing this
• being able to work as part of a team
• experience of using social media to generate interest in fundraising
• ability to promote what we do by giving talks within the community
• experience of completing fundraising applications
• an interest in organising traditional fundraising events such as bake sales, collections etc.
What we offer:
• an opportunity to make good use of your skills and also have a go at new activities
• a chance to become a part of a charity entering a new phase of its development
• membership of a creative team generating much needed funds
• working alongside an established Grants Team
For more information, contact us using this form or call us on 01923 252434. Alternatively, send your CV to Cat at
Transport Support Volunteer Needed
Watford and Three Refugees Partnership is a charity offering practical and emotional support to asylum seekers and refugees in the West Hertfordshire area.
Would you like to join a team within our charity that provides more practical support to the people we help?
Some examples of support include
• Helping with house moves
• Collecting furniture that is being donated
• Lifts to attend appointments
• Support to get children to sports events (this may include dropping off, waiting with or collecting and taking home after). You will at times be responsible for a child without a parent or guardian.
You must have access to your own vehicle. You will work as part of a team and only need to commit to what you are comfortable doing.
If you are interested then please contact us and we can arrange an informal chat with a Transport Co-ordinator in the first instance. To join us you will need to complete an application process which includes obtaining two references and an enhanced DBS check.
For more information, contact us using this form or call us on 01923 252434. Alternatively, send your CV to Cat at